Last updated: June 2025

Privacy Policy

We are committed to maintaining the accuracy, confidentiality, and security of your personal information. Here's exactly how we handle your data.

1 Introduction

ContractorGator ("we", "us", or "our") is responsible for maintaining and protecting the Personal Information under our control. We have designated individuals responsible for compliance with our privacy policy. Our privacy policy is based upon the values set by the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

2 Identifying Purposes

We collect, use, and disclose Personal Information to provide you with the products or services you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information.

In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied — such as where your name, address, and payment information is provided as part of the order process.

3 Consent

Knowledge and consent are required for the collection, use, or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services.

We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply that product or service.

4 Limiting Collection

The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone, or by corresponding with you via mail, facsimile, or the Internet.

5 Limiting Use, Disclosure & Retention

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.

6 Accuracy

Personal Information will be maintained in as accurate, complete, and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

7 Safeguarding Customer Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access, or disclosure.

8 Openness

We will make information available to you about our policies and practices with respect to the management of your Personal Information.

9 Customer Access

Upon request, you will be informed of the existence, use, and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate.

However, in certain circumstances permitted by law, we will not disclose certain information to you — for example, if other individuals are referenced or if there are legal, security, or commercial proprietary restrictions.

10 Handling Customer Complaints & Suggestions

You may direct any questions or enquiries with respect to our privacy policy or our practices by contacting us at:

hello@contractorgator.com

Cookies

A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website's functionality and in some cases, to provide visitors with a customized online experience.

Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.

Other Websites

Our website may contain links to other third-party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. We are not responsible for the privacy practices employed by third-party websites. We suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared, and disclosed.

SMS / Text Message Program

We collect phone numbers to send SMS communications. We do not sell or share your phone number with third parties. You may opt out at any time by replying STOP.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Programs We Offer
  • Transactional Messages — Account alerts, appointment reminders, order updates, and other non-promotional notifications.
  • Marketing & Promotional Messages — Special offers, updates, and promotional content (optional opt-in only).
How to Opt-In / Opt-Out
  • Opt-In: Check the consent checkbox on our contact or sign-up form and provide your mobile phone number.
  • Opt-Out: Reply STOP to any text message. You'll receive a single confirmation and no further texts will be sent.
  • Help: Reply HELP or email hello@contractorgator.com
Message and data rates may apply depending on your mobile carrier and plan. Message frequency may vary. You must be 18 years of age or older to use this SMS service. Your phone number and SMS consent will never be sold, shared, or rented to third parties for their own marketing purposes, except to our SMS service provider(s) solely for the purpose of delivering messages on our behalf.

Questions about your privacy?

We're happy to help. Reach out to our team directly.

hello@contractorgator.com